Maison Novaé

Clinical Standards & Safety

Care delivered within clear limits.

Assessment-led care means knowing what is appropriate, what is not, and when someone should be seen elsewhere.

How we work

Standards

Suitability

Every pathway begins with a suitability review. Where a treatment is not appropriate, we say so and recommend the next step that is.

Consultation

Nothing is delivered without consultation. Findings, options and expected outcomes are explained plainly before consent is given.

Contraindications

Medical history, medication, allergies and previous treatment are reviewed at assessment and revisited at each appointment.

Clinical protocols

Treatments follow documented protocols with defined intervals, aftercare and review points, delivered in a controlled clinical environment.

Testing limitations

Targeted testing provides additional information. It is not a diagnosis and is always read alongside your consultation and assessment.

Referral

Where a finding may warrant medical attention, we explain it clearly and recommend appropriate medical follow-up rather than treating it here.

Patient safety

Records are kept securely, progress is documented, and treatment is adapted or stopped when that is the right decision for the patient.

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