Maison Novaé
Privacy Policy
Advertising and cookies
With your permission, Google Ads uses cookies and receives your IP address, browser/device information, clean page URLs, contact-page visits and WhatsApp click events to measure advertising and support ad optimisation. We do not share enquiry text, assessment answers or customer contact details. You can reject or withdraw at any time in Cookie settings.
In the UK, EEA and Switzerland, advertising tracking stays blocked until you accept. We also ask if your region cannot be determined. Elsewhere, measurement may be enabled unless you refuse or an applicable opt-out signal is present. Your choices are stored in your browser with an anonymous visitor identifier, date, region and notice version. History preserves earlier acceptance evidence after withdrawal. Permitted events reference the applicable choice locally; blocked events are never replayed after later acceptance. No customer-data matching or personalised remarketing is enabled. Google may process this data internationally under its privacy policy.
When you complete the Find My Path assessment or contact us, we collect the details you provide — your name, contact details, preferred consultation location and the answers you select — so that we can review your enquiry and guide you to the appropriate consultation.
Assessment submissions are stored securely and are not publicly accessible. They are reviewed only by the Maison Novaé clinical team, and may be associated with your patient record if you go on to book a consultation.
Where an assessment is submitted on behalf of a child, it is recorded as a parent/guardian submission. We ask only for the minimum information required to route the enquiry correctly.
We do not use your assessment information for marketing. Any marketing communication would require separate, optional consent.
You may request access to, correction of, or deletion of your information at any time by writing to hello@maisonnovae.com.